Member Spotlight: Waitr

1. Give me a brief history of your company.

Established in 2013 in Lake Charles, Louisiana, Waitr is the premiere Restaurant Technology Platform. Our mission is to develop the local food culture for communities across the United States. Waitr enables restaurants to reach new markets with affordable, friction-less ordering. Our app and online platform introduces users to great local food, and a dining experience like none other. Waitr is available for free on iPhone and Android devices, as well as online. Waitr is the most convenient way to discover, order and eat great local food from awesome restaurants.

2. What would you tell the rest of Acadiana makes you special?

We are a locally made tech company! That in itself is unique. All of our proprietary software and processes were developed here is South Louisiana, with local talent.

3. What are you most proud of?

I would say that we are most proud of the previous answer. We could have started this company anywhere and hired, or outsourced, resources across the world, but all of it was brought to life right here in South Louisiana! We are extremely proud to say that we were born and remain a Louisiana company.

4. Where do you see your business in 10 years? What are your plans for the future?

The sky is the limit. We are extremely focused on growth and optimization. We will constantly strive to perfect our processes and improve our technology. We are looking to continuously grow and expand into new markets, add winning team members to our company, and improve our overall customer experience.

5. 1A is “Focused on Forward” – meaning we are taking an active role of improving the community we live in. Our members are Focused onForward, too! - What does Focused on Forward mean to you? How is your company Focused on Forward?

Waitr is definitely Focused on Forward. We like to become a citizen in each community that we service. Waitr also personally interviews and hires local employees. Our local team members participate in events and organizations in each market. It's our goal to partner with local restaurateurs to grow their business, and give customers the ability to get quality food options delivered to their door. We developed the tools and technology to create a better dining experience, but one of our greatest achievements has been connecting the hundreds of thousands of Waitr customers to the great local restaurants in their communities.


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